Refund policy

If you change your mind within 14 days of receiving the goods, you can return the goods yourself and we will refund the cost of the goods if we receive the goods undamaged and in their original packaging.  Our delivery costs (see shipping policy) will not be refunded (this includes good advertised as free delivery/shipping/shipping included).

You must notify us in writing with the original order number to initiate a return within 15 days of receipt of the goods. You have a further 15 days to return the goods.

If you want us to arrange for a return we will require payment before the return is initiated and you will be required to be at the collection address when the good are collected.

If goods are ordered you may cancel provided the goods have not been shipped or had their shipping booked.

WARRANTIES

Easicoop Warranty is as follows:

HPL parts of the products come with a 10-year warranty against delamination and attack such as boring by insects. The warranty does not cover colour changes or breakages to the HPL or other parts made of other material, such as wood, plastic, metal.